Support

Need a hand? You'll get a whole team.

Reach our support team for appointments, prescriptions, refills, and billing. Choose the channel that works best for you.

Call Support

Mon - Sat, 8:00 AM - 6:00 PM

Text Support

Typical reply under 30 min

Email Support

For non-urgent requests

Billing Fax

Insurance forms and claims

Where Support Happens

CarePro Main Clinic

245 MG Road, Bengaluru, Karnataka 560001

Walk-in support and in-person care coordination.

Virtual Care Desk

Remote support hub, India

Telehealth troubleshooting and visit link support.

Insurance and Billing

Dedicated back-office support, Bengaluru

Coverage guidance, claims, and payment help.

Monday - Saturday: 8:00 AM - 6:00 PM

Sunday: 10:00 AM - 1:00 PM